Yes! Our office address is undisclosed, but is located north of the Ballston Metro Station, Virginia Square Metro Station, or Courthouse Metro Station by approximately 1-2 miles. We are in easy walking distance of the 55 Public Bus in Arlington as well. Parking in our lot out front is free.
Yes! We offer in person sessions Monday-Friday between 8a-8p, depending on the clinician, at our Arlington, VA office. Our office address is undisclosed and given to clients only. Parking in our lot out front is free.
We offer LGBT affirmative therapy via telehealth sessions for those residing in DC, MD, and Virginia from all our clinicians, as well as two of our clinicians are able to see clients residing in PSYPACT states (approx 40+ states).
For those not residing in a licensed state, we offer coaching sessions on a case by case basis when there are no possible safety or ethical issues that might occur. A consultation would need to be done before determining this.
We take cash, check, HSA/FSA cards, debit cards, and credit cards through our secured portal. If your card is saved to our secure portal, the clinician does not have access to the full card number and can only see the last 4 digits.
We do not take Zelle, Venmo, or other electronic forms of payment. Paper checks must be submitted and cashed in advance of sessions.
Sliding scale spots are limited to historically disenfranchised folx and those who are without access to insurance, out-of-network reimbursement, HSA/FSA, or other resources to make full-fee therapy possible.
Each clinician has 5 sliding scale spots (25% of their caseload). These spots are limited because otherwise our therapists wouldn't be able to cover their own bills and would burn out — modeling healthy work/life balance is a core value of our practice
These spots are limited because otherwise the therapists wouldn't be able to cover their own bills or would be working overtime and burning out, which are big values we focus on at our organization to model healthy self-care and work/life balance as clinicians for our own clients.
We want to make sure these spots only go to people who absolutely need it, and therefore we'd need the following information to approve sliding scale on a case-by-case basis:
Sliding scale spots are one of the ways we strive to increase access to LGBTQ affirming therapy while also maintaining sustainability for our clinicians.
Each case will be determined separately. If we're unable to help immediately, we'll put you on our waitlist until a sliding scale spot opens or find you referrals that can help sooner.
Our fees as of July 2026:
We're self-pay to protect your privacy during the current climate and to avoid forced, invasive diagnostic codes on your record. Most clients submit our monthly superbills to insurance and see 40–80% reimbursement from out-of-network benefits instead.
Therapy is an investment in yourself. Our experience shows clients who have financial buy-in to the process stay engaged, show up consistently, and get more out of their work in counseling.
A limited number of sliding scale spots (25% of each clinician's caseload) are reserved for clients without access to insurance, reimbursement, or other resources. These are evaluated case-by-case and are often waitlisted. See "How Does Sliding Scale Work?" below for details.
We send out monthly superbills on the second day of every month that clients can submit to their insurance for reimbursement and most clients see a 40-80% reimbursement using that method. You will need to make sure your superbill has a Diagnostic Code, Location, and CPT Code listed on there. You will then submit your superbill through your insurance portal like a claim.
You can call your insurance in advance and ask the following questions to figure out your personal reimbursement rate:
1) What is your out of network deductible?
2) What is your reimbursement rate before the deductible is hit, and then after the deductible is hit?
3) You can also ask about CPT codes 90834, 90837, (individual) and 90847 or 90846 (family), or 90853 (group)to see what the reimbursement is for those codes.
It would be ideal to get that information from insurance before you meet with a counselor.
You are absolutely welcome here! We take the safety and privacy of our clients to be of the utmost importance. We have many clients who are not out at all, not out professionally, or some other experience like that. Our LGBT therapists work carefully and diligently to keep your privacy and safety a top priority.
There is no signage for our organization on the outside of our building or in the building lobby, nor is our address listed publicly. We do not take insurance so as to maintain privacy concerns and not be forced to out clients in our documentation.
All credit and debit card statements only say "Counseling Collab" on your bank statements. Our invoices and superbills for insurance reimbursement say "Counseling Collaborative" only.
We also abide by the standard limits of confidentiality set forth by the APA and ACA. We practice COVID-cautiousness by having high-powered air purifiers in each office and our waiting room, and masking is welcome for anyone who wants to.
If there are additional precautions you'd like us to take, please let us know and we'll do our best to accomodate that.
